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XINGSalesforce Order Processing Boosted by Papyrus
Integrating Papyrus CCM capabilities with the order and sales processing in Salesforce results in significantly lower manual labor and reduced human error.
I love sharing the latest and most exciting information about technology, product and corporate news with our many customers and prospects all over the world. Read my recent e-mails below and subscribe to receive my personal e-mail updates:
Successful collaboration of Business and IT
One of the largest financial players in the world is achieving significant results by putting Business First with the Papyrus CCM solution. Business users can create and maintain a huge amount of document templates in a flexible manner, with consistency in design and compliance of content.
Let Business take ownership of mission critical documents
Business documents are mission critical and sit at the heart of your applications. Much too often IT is engaged in time-intensive document services that are considered a technical job. Such service can take too long, be too expensive and are inflexible. Often IT does not have the resources, and the work must be outsourced.
Blockchain enabled Papyrus enterprise content management services
In a recent report on Content Services Platforms by Forrester Research, Papyrus was referenced as a collaborative and transactional content services platform. Our digital ECM platform represents the next stage of evolution, with a focus on modularity and simplified integration, and is delivered as one source, and not assembled via acquired technologies.
Case Study recording of AIIM virtual event
In case you missed the recent AIIM virtual event, where I presented a Case Study on how machine assisted email/document capture drives productivity at a leading US Healthcare company, you can find the link to the slide set and recording below.
A Dream Becomes Reality
It is with great pleasure that I share with you a short video of our 30-year Company Anniversary celebration, the grand opening of our new Papyrus Software Park and the adjoining Open House Conference with our customers and prospects. It was a unique and fantastic event, a wonderful experience and a great success for our company.
Machine assisted E-mail and Document Capture
After thorough market research, California-based healthcare technology organization Dexcom deployed the Papyrus Intelligent Capture technology that effectively trains machines to recognize documents and messages, reducing processing time from four days to four hours.
A Message from the CEO
In preparation of our Open House World Conference, the 30-year company anniversary celebrations and the opening of our new Papyrus Competence Center in Austria, I would like to share the themes and hot topics with you.
ISIS Papyrus Celebrates its 30th Anniversary and YOU are invited!
What began in 1988 in the basement of our private home in Austria has grown into a fantastic global organization of experienced professionals, utilizing stable standard software and innovative Framework Solutions created in our four software development centers and three global competence centers. It’s been an amazing journey so far.
Papyrus Ticketing, the way to Customer Engagement excellence
Most customer service solutions can’t keep up with today’s customer engagement requirements. Customers want to experience a fast and right response the first time using their preferred communication channel.
Dow Jones selects Papyrus
Business First was an important goal Dow Jones set for their new global business communication solution. The new system will allow for business creativity and flexibility in product offerings, plus pricing and placement of promotional content across lines of business.
Webinar: Seamless across physical & digital
Business documents are a critical step in connecting your traditional and digital business channels. It sounds so simple, yet it’s hard in practice to be effective when delivering these documents and messages to your customer-preferred channel in an Omni-channel world.
Read the entire message online:
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Robotic Process Automation (RPA) - A New Buzzword?
"Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a 'robot' to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems."
Papyrus Earns Highest Ratings for Digital Transformation Excellence
WellCare Health Plans, Inc. in Tampa/FL and ISIS Papyrus Software proudly announce winning the renowned 2017 WfMC Global Awards for Case Management. The Papyrus ACM-based Collaboration Platform for Campaign Management Earns Highest Ratings for Digital Transformation Excellence, Agility and High Value Creation...
Single Source for AFP, PDF and HTML
Creating and managing business documents for physical and digital can be an expensive nightmare. The Papyrus single source document administration is here to help! Document layouts and building blocks are created one time by business teams and reused across templates for email/HTML, Mobile, Web, PDF and AFP print; achieving efficiency, corporate design, precision and quality. How cool is that!
Omni Channel Strategy
A recent survey by Ovum concluded that 74% of customers use three or more channels when contacting companies. This demands a new business model for moving beyond disconnected, multichannel communications - offering Omni Channel engagement with real time back office integration for enhanced customer experience and streamlined operations.
Machine Learning
Training machines to recognize documents and messages and to continuously optimize data capture is a remarkable technology to increase efficiency.
2017 Open House Invitation
In preparation for our upcoming Papyrus World Conference, I like to share the themes and hot topics with you. I promise you will hear exciting presentations, see breakthrough showcases and discuss with your peers new approaches and disruptive solutions impacting your business in the digital enterprise.
Mobile Capture Product of the Year
Recently, Papyrus Capture/Mobile was awarded "Mobile Capture Product of the Year" by Document Manager in the UK! The Papyrus software solution enables flexible, accurate data entry and real-time processing from customer, remote staff or field service devices - all working together for a seamless and interactive omni channel customer experience:
Papyrus customer wins global BPM award for contingent workforce mgmt system
60 BPM award submissions – 27 judges – 15 distinct evaluation criteria for innovation, implementation and impact set by WfMC.
Award on contract goes to Papyrus
Digitizing and extracting data from all inbound channels - in structured and unstructured formats - and integrating with process and case management is a key strength of Papyrus Capture.
Pole position at ACORD for Papyrus OMNI channel insurance platform
Last week at the ACORD Insurance Innovation Challenge (AIIC) competition in London, the Papyrus OMNI Channel capabilities with online channel applications for Web and Mobile impressed the judges. They commented that our platform truly delivers added value and empowering the business makes Papyrus stand out of the crowd....For the second year in a row, Papyrus Software has been selected as an AIIC finalist!
Transforming your Online Channel
Doing business online is a critical element of your organization’s existence – it connects you more quickly and conveniently to customers, prospects and partners. Digital business transformation now demands that we ensure operational support for this external activity, increasing emphasis on how we deliver on the promise of digital business via the online channel.