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Customer Contact and Service Center Solution
Go beyond isolated communication channels and make customer information seamlessly available to employees and systems for increased efficiency and consistent customer experience.
Building Business Value Streams
Empowered by Papyrus Adaptive Case Management, the 'Value Stream Thinking' helps you set your mind on the customer.
Papyrus Notifications Service
Papyrus Notification Service supports the dynamic delivery of customized notifications, over various outbound channels, by definable trigger conditions.
Billing: Multi-Channel Payment Collection Process
Automated Collection Process improves the payment circle, cash flow when sending large quantities of bills.
Digital Business Transformation
Transforming business applications and enhancing customer engagement in an Omni-Channel world.
Campaigns / Targeted Messaging
From your idea to your prospects - One Process!
Papyrus Business Designer
Business takes ownership of mission critical documents
Ticketing/Incident Management
Reference Framework Solution - on premise or in the cloud
Robotic Process Automation (RPA) and Artificial Intelligence (AI)
RPA combines automation with the adaptability and awareness of artificial intelligence
Building New Business Applications - Experience A Mind-Shift!
Get Your Ideas to Execution Faster - Low Code through Configuration and Adaption - for a Fraction of Cost and Time
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Papyrus WebArchive ECM Solution
Short-term and long-term archive with a temporary, staged or permanent distributed depot architecture
Papyrus CCM Business Correspondence Solution
Smart Business Document Design and Consolidation on a Single Platform
Inbound Mail Processing
Intelligent Classification and Automated Distribution
Papyrus enables your incoming mail to flow:
- Automates the data enrichment of all documents
- Reduces throughput times and acquisition effort and more
Inside Papyrus WebRepository
The Enterprise Communication and Business Process Platform.
A new breed of Technology.
Delivering benefits across the entire organization
Papyrus Omni Channel Applications
Built on proven technology delivering configurable Solution Frameworks for immediate, fast and easy implementation
Bank Correspondence Management System
Simplication and flexibility of document management processes
Papyrus Online Channel Applications
Re-invent the customer engagement and enable a seamless, relevant, real-time experience across all channels
The Document Wizard
Expanding Global Customer Communication to Meet Customer Preferences
Customer Communications Solutions for the Digital Age
Achieve more effective customer communication that boosts engagement, drives down costs, increases revenue and builds closer relationships
Energy/Utilities
Papyrus Platform - Omni-Channel Business Communication Solution
The Digital Enterprise - Bills and notices • contract management • multichannel marketing • on-boarding • contact center • workforce/field service management
The ACORD Information Model
Empowered by Papyrus Adaptive Case Management (ACM)
Mobile Business Solutions
- Mobilize your Enterprise with Papyrus
- From Mainframe to Mobile Cloud Computing
- Mobile business apps for Browser and Desktop
Empower Knowledge Workers - Empower Your Business
Papyrus Adaptive Case Management:
- Knowledge Work and Adaptive Cases
- Papyrus ACM Quick Facts
eCommunication: Turning Green into Gold
PAPYRUS APPLICATION REPORTS:
Digital Insurance Documents, Internet Banking, Electronic Bill Presentment
Papyrus WebApplications
The Enterprise Communication and Business Process Platform.
Papyrus WebPortal puts user interactive Ad Hoc and On Demand business document generation into the hands of the business user.
Insurance Correspondence
Transforming the claims process to maximize customer service
Case Study: Insurance corporations streamline their claims operations
Escape the Complexity!
ISIS Papyrus presents a new approach for IT Integration
- Complete solution for BPM and business communication
- Integrated security concept
- Self-learning system
- Enough already with complex projects
SecurityNow!
Enterprise Content Management - ECM
ISIS Papyrus provides ECM applications with the industry’s first deep-integrated application and system security.
Finance - Client Reporting
Transparent, Sophisticated and Customizable
The new portfolio statement of Private Bank (Switzerland)
Case Study: Private Bank Switzerland - Private Wealth Management
Automating Telephone Bills
Benefits: Highly efficient with excellent quality whilst eliminating manual processes and specifically assigned staff
Case Study: Telecom corporation
Energy Bills
Seamless integration with SAP billing data
Case Study: Energy Corp.
- Bills from SAP Data are rapidly designed and produced
- Multiple languages for one bill and data driven power usage comparison charts
Automated Correspondence
Biggest Gain: Consistency of Letters Across the Enterprise
Case Study: Thrivent Financial for Lutherans
Automating Forms and Document Processing
Boosting Performance, Efficiency and Effectiveness
Case Study: Commonwealth of Pennsylvania/Department of Revenue
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Innovation - What's New
New Frameworks, Key Features, Functions and Extensions available for the Papyrus Document System
New functions offer extended capabilities to deliver flexibility and automation for all your business document applications.
Customer Response Management
Rule-driven Customer Response Framework
Integrated Archiving and Web Delivery
A fully integrated solution for Output Management, Web Presentment and Archiving.
World Class Business Documents
Dynamic Personalized 1:1 Customer Communication
Campaigns
Closed Loop Customer Communication
Enterprise Output Management
Process Management, Tracking and Monitoring
Document Capture Solutions
Papyrus Capture: Scan, Recognize, Classify
Papyrus for AS/400 and iSeries
Interfacing Papyrus with data from AS/400 and iSeries