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Solutions Catalog | Case Studies

UNO Digital Bank

asia banking

Papyrus Empowers Unobank's High-Growth Strategy in Asia

As a fast-growing fintech company, UNObank’s main challenge was securing and maintaining the rapidly scaling technology infrastructure and operations to meet the fast growing demand.

ENG

Utmost Life and Pensions

europe insurance

Customer Self-Service: Managing Investments Online

The MyUtmost project implemented by the Papyrus team was “our crowning glory and a great success in 2022

ENG | GER

TRYG

europe insurance

Automating Claims Processing to Support Rapid Business Growth

For companies looking to gain an edge over their competition, automation is a necessity rather than a luxury

ENG | GER

Dow Jones

america banking services

Global Business News Provider Bets on Papyrus Digital Communication Platform

Ready for a modern CRM landscape, enabling successful Customer Experience and Business Empowerment

ENG | GER | ITA

BDO

europe banking

Winning the race against time

Renowned tax advisory firm accelerates time-to-market On top of the Papyrus Platform.

ENG | GER

Laboral Kutxa

europe banking

Empowerment of the Business

The innovative Spanish bank replaces Microsoft Word and Visual Basic solutions with Papyrus

ENG

Dexcom

america manufacturing

Machine Assisted Intelligent E-mail/Document Capture brings Efficiency and Productivity

Training machines to recognize documents and messages is a remarkable technology used by Papyrus Capture. The powerful integration functionality of the platform facilitates interfacing with existing applications and software.

ENG | GER | ITA | FRE | SPA

VR Payment

europe banking

Cashless into the Future

Leading provider of electronic, cashless payment systems relies on high automation with Papyrus Software

ENG | GER

Utmost Life and Pensions

europe insurance

Transforming Customer Services with a modern, scalable image and workflow system

Deliver customer needs through cost efficient and scalable operating model

ENG | GER | ITA

Fondsdepot Bank

europe banking

Handling both Client and Regulatory Correspondence with a Single Solution

German credit institution replaces StreamServe and Adobe InDesign with Papyrus Software

ENG | GER | ITA

RELI Group

america government

New generic platform allows for many use cases with large-scale reusability

RELI Group built the new RELI-Ability platform with simplified integration and large-scale reusability on top of the Papyrus Communication and Process Platform

ENG

envia Mitteldeutsche Energie AG

europe services

Papyrus replaces MS Word with Document Management System

German utility provider working smarter, not harder with Papyrus Customer Communication Management

ENG | ITA

WellCare Health Plans

america insurance

Transforming Case Management from Physical to Digital

Seamless communication and collaboration through Papyrus ACM established a powerful digital-era business application

ENG | GER | ITA

Groupama

europe insurance

Simplify Document Management by Merging to Single Platform

Restructured entire document workflow with Papyrus Business Correspondence Solution

ENG

Sanitas

europe insurance

High volume at high performance. The Papyrus Document Capture at Sanitas

Faster extraction, easy data verification optimize invoice processing for leading Swiss health insurer

ENG

KBC ComFin

europe banking

Better, Faster Invoice Processing using Papyrus Capture

This solution results in substantially lower labor cost for data entry and greatly improved throughput and processing time

ENG | GER

Leading European Bank

europe banking

Sustainable Advancements through Agile Customer Communication

Adaptive process management boosts productivity at leading European bank

ENG

Die Mobiliar

europe insurance

Expanding Global Customer Communication to Meet Customer Preferences

Dynamic process management sharpens competitive edge for Swiss insurer

ENG | GER | ITA | FRE

NFU Mutual

europe insurance

Managing Customer Statement Quality with Business Goals, Roles and Controls

Life division standardizes and streamlines processes to increase accuracy, efficiency, compliance and visibility

ENG | GER | ITA

BNP Paribas (Suisse) SA

europe banking

Creating Cross-Department Collaboration for Global Customer Communications

New workflow and integration unifies financial mass mailings across channels and languages

ENG | GER | ITA

Cyta

europe government telecom

Modernizing Customer Experience and Operations with Multichannel Document Delivery

Strategic investment in digital customer service ensures satisfaction, compliance and leadership in a competitive growth market

ENG | GER | ITA

Union Investment

europe banking

Extending Marketing Reach with Targeted Messaging

Campaign management capabilities enhance revenue opportunities for multichannel statement delivery

ENG | GER | ITA

RheinLand Insurance Group

europe insurance

Migration to Modernize Insurance Correspondence

Document portal enhances corporate identity, efficiency and usability

ENG | GER | ITA

Chinatrust Commercial Bank

asia banking

Transforming Billing with eDelivery and Transpromo

Personalized e-statements and campaign reporting optimize resources, response and results

ENG

Paneon

europe services retail

Network Marketing Goes Social and Mobile

Selling sustainable products collaboratively with an adaptive platform for global diversity

ENG | GER | ITA

Chinatrust Commercial Bank

asia banking

Building a Flexible Platform for Critical Business Applications

Centralized process and document control ensures integrated contract and cost management

ENG

Öffentliche Versicherung Braunschweig

europe insurance

Consolidating Business Correspondence, Documents and SAP Applications

Mainframe migration upgrades document production and output with hard-cost savings

ENG

Helvetia Group/Nationale Suisse/GE.SI.ass

europe insurance banking

Increasing Flexibility with Multichannel Document Operations

Common document platform transforms mainframe system with simplified design, production and delivery

ENG

Swiss Mobiliar

europe banking

Delivering Consistency and Quality in Customer Operations

Unified multichannel communications platform improves service, simplicity and savings

ENG

UniCredit Bulbank

europe banking

Optimizing Payment Processing with High-Quality Capture

Automated document recording ensures end-to-end compliance with powerful data handling

ENG

KBC

europe banking

Building a Global Foundation for Integrated Customer Communications

Multichannel correspondence system boosts efficiency, consistency for international claims & contract operations

ENG

National Bank of Belgium

europe banking

Simplifying Change with Migration to Integrated Output Management

System enhancements prepare document operations for future with single production solution

ENG

The Sherwin-Williams Company

america services retail

Centralizing Inbound Processing for Greater Local Efficiency

Intelligent capture and exception handling optimizes fax for enhanced customer credit operations

ENG

Wyndham Vacation Ownership

america services travel asia

Optimizing Compliance with Global Contract Management

Sales team gains control, speed and efficiency through worldwide document automation

ENG

First Data

america services banking

Real Time Formatting and Print Server Control by Papyrus

First Data's PlastiCard Enterprise Presentation

ENG