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Adaptive Case Management (ACM)
Business Engagement Solutions
Corporate Solutions
Empower knowledge workers with digital collaboration and integrated artificial intelligence support
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Enabling Business Value Streams
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Experience a Mind-Shift
When Building Any Business Application
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Award Winner for Excellence in Case Management and BPMPapyrus ACM
based
collaboration
platform
for Campaign
Management
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Automation of Multi-Channel Inbound MailMachine LearningArtificial IntelligencePattern RecognitionRobotics
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Global Honors for Excellence in Business Process ManagementPapyrus Software
Customer is
a Winner in
2016 WfMC Global
Awards for BPM
If Workforce Management,
BPM & Mobile are your topics
the 3-minute presentation
by WfMC Chair Keith Swenson
is a MUST watch.
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Papyrus OMNI Channel Platform – Finalist in the ACORD Insurance Innovation ChallengeDigital & traditional business: Supported by one platform
Online Channel: Web and mobile users fully integrated with back office
SOA: Facilitates integration with existing backend applications (mainframe)Cross Channel: Spans across inbound & outbound communication channels
Real-time interactive two-way communication
Converged: Interactions begin in one division and are completed in another
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Award Winner for Excellence in Case ManagementLeading European Bank
submitted by
ISIS Papyrus
Winner 2016
WfMC Award for
Excellence in
Case Management
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Digitize your Business - Papyrus Online ChannelOnline channel applications on web and mobileManaged by business teamsFully integrated with backend data and systemsEmpowered by Adaptive Case Management
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GoingMobilewithPapyrus
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The Forrester Wave™: Dynamic Case Management, Q1 2016ISIS Papyrus imports information models to help
jump-start process design.Goal orientation … is advanced relative to other providers.
Tight integration with CCM, capture and ECM is a strength.
The product remains a particularly strong fit for
specialized and complex process support.
Customer Case Studies
Our customers are proud of the exciting apps they create with Papyrus - as are we.
As always a fantastic innovative event.
Very thought provoking. Taking a lot of good ideas away with me.
Gary Robinson, Technical Team Leader, RR Donnelley Global Document Solutions, UK
Papyrus World Conference
Face-to-face. One-on-one. Hands-on. The best way to explore.
Global ISIS Papyrus Open House und User Conference
Vienna, Austria - April 26-28, 2020
More information | Mehr Information
Register here | Anmeldung
ISIS Papyrus Open House and User Conference Italy
Ivrea, Italy - June 19, 2020 | Register here
ISIS Papyrus Open House and User Conference UK
Kingsclere, UK - June 25, 2020 | Register here
ISIS Papyrus Strategy and User Conference Asia
Hong Kong - July 16, 2020 | Register here
ISIS Papyrus Open House and User Conference US
Southlake (Dallas), Texas - October 11-13, 2020 | Register here
Upcoming Trade Shows
XPLOR20 - The Customer Communications Conference
St. Pete Beach, Florida | April 14-16, 2020 | More information
Gartner Enterprise Architecture & Technology Innovation Summit 2020
Orlando, Florida | May 19-21, 2020 | More information
Gartner Enterprise Architecture & Technology Innovation Summit
London, UK | June 10-11, 2020 | More information
Gartner IT Symposium/Xpo 2020
Orlando, Florida | October 18-22, 2020 | More information
Gartner IT Symposium/Xpo 2020
Barcelona, Spain | November 9-11, 2020 | More information
An exciting event, full of surprises. An opportunity
to solve all queries and listen to all new features.
Toula Yiapatou, Systems Analyst, CYTA - Cyprus Telecom
Messages from the CEO
A Central Hub for all Business Communications
A digital communication platform brings maximum value when used as a central hub. Spanning across physical and digital it drives customer experience with support for high-volume output, interactive communication and real-time digital messages with feedback loop.
Customer Contact Center – here every interaction counts
The value we can bring to your Contact Center is a single cockpit containing the customer contact history and access to customer data, documents and communication channels in a single user interface.
The push toward RPA and consolidating a scattered landscape
At the recent Gartner Symposium, attendees wanted to know how Papyrus Software is different (better) than other solutions providing automation in digital transformation (RPA/AI) and collaboration beyond a disconnected landscape of communication channels.