Papyrus Strategy & User Conference

Take part in exciting discussions and presentations on important topics of digital transformation and 'Fit for Future' business solutions.

Registration

Dear Valued Customers, Partners, and Industry Leaders,

The business process management (BPM) landscape is undergoing a transformative shift driven by Artificial Intelligence (AI) and by natural language processing (NLP). We're excited to invite you to the upcoming Papyrus Strategy & User Conference, conveniently located near you.

The event is your chance to get answers to questions about how to optimize your customer communications, content management and document consolidation strategies. In-depth expert knowledge paired with revolutionary technology will help you effectively transition to a modern customer communications platform significantly reducing costs while maximizing your return on investment.

Real-world solution examples will showcase the power of AI and NLP, equipping you with the knowledge and skills to take advantage of these advancements. Gain an exclusive preview of upcoming Papyrus product features and ensure your organization stays ahead of the curve. Learn how to proactively respond to changing business needs and gain a competitive advantage.

We look forward to seeing you there!

Gartner Customers Choice
Annemarie Pucher Ms. Pucher Signature
Annemarie Pucher

CEO, Papyrus Software

Papyrus Software

Shangri-La, Kuala Lumpur

Visit Website Shangri-La, Kuala Lumpur

We have selected Shangri-La Kuala Lumpur for our 2024 Strategy and User Conference in Malaysia. Enjoy the diverse conference program, rounded off by the top-class gastronomy of the five-star hotel, and get to know our team and our customers.

11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
(60 3) 2032 2388

Agenda Highlights

HOW AI AND NLP CHANGE BPM AND PROGRAMMING

AI and NLP transform BPM and programming: Business users define business value streams in conversational interfaces thanks to AI and NLP.

DIGITAL TRANSFORMATION OF FORMS

Transform conversations into business transactions. The way digital transformation leads to the modernization of Forms and their work processes.

DOCUMENT DESIGN AND MIGRATION

Learn how to quickly address this challenge with specialized rapid customization migration tools in Papyrus Test Center and Business Designer.

RECORDS MANAGEMENT & THE DIGITAL WORKPLACE

Enterprise Content Services (ECS) play a central role for HR, CRM and ERP. Discover how you can optimize your digital workplace.

MADE FOR THE CLOUD

Papyrus' innovative multi-platform architecture enables seamless re-hosting (lift & shift) to the cloud. Benefit from risk-free and uncomplicated operation.

SELF-SERVICE PORTAL

Shift to a self-service strategy for customers and employees. Open communication channels through easily accessible portals increase efficiency.

CITIZEN DEVELOPMENT

Empower your employees without IT knowledge Use of IT-supported low-code/no-code platforms to realize complete business value streams.

INTEGRATION

Simplified integration, interoperability and connectivity – With Papyrus you connect your systems seamlessly.

Who should participate?

The 2024 Strategy and User Conference in Malaysia is our annual event aimed at executives, enterprise architects, decision makers and professionals involved in customer experience, digital transformation, document management and customer communication. In addition to compelling keynotes, this event offers a wide range of innovative presentations with demos and Q&A opportunities.

Bring your team!

The strategy and user conference in Malaysia offers a comprehensive and diverse program to maximize the learning and networking experiences of teams from the same company. Take a look at the program today. Check out the sessions that might be of interest to your team and embark on the journey together.

Agenda at a Glance

Tuesday morning, July 16

Presentations and Case Studies


09:00 - 09:30

Operational Excellence
  • AI-powered Operational Journeys
  • Get inspired by experts and thought leadership
F&A

09:30 - 10:30

Digitize and Scale to Drive Change
  • Empower Fusion Teams
  • Deliver WebApplications
  • Customer Self-Service
Solutions Panel

11:00 - 12:15

Enterprise Business Communications
  • Single Source document design
  • PDF UA accessible
  • Interactive letter writing | WebClient
  • Output Management
  • Monitoring & Reporting
  • Migration, Test Center
Demo:
Designer, Test Center, Operation

12:15 - 13:00

Simplified Integration
  • Loosely coupling with SOA layer
  • File, messaging and database adapters
  • SAP | Salesforce | MS Teams | MS Dynamics | Power BI
  • User Management | LDAP, OKTA, Saml, OAuth2.0
Case Studies

13:00

Lunch
Tuesday afternoon, July 16

Presentations and Case Studies


14:00 - 14:30

Innovate!
Build a 'living' Application
  • Business Value Stream perspective
  • IBM Process Mining
  • Multidisciplinary teams
  • AI powered collaboration
  • Business Terminology NLP
Demo:
Papyrus Converse Designer/Composer
IBM Process Mining | Process Improvement

14:30 - 15:00

Intelligent Document Processing
  • Document Data Capture with Workflow
  • Enterprise Content Services
  • Search | Find | Share
  • Records Management
  • The digital Workplace
Demo:
Business Designer Capture Training
Business Designer Content Governance

15:00 - 15:30

Adaptive Case Management
  • Automate and Collaborate
  • From Request to Completion
  • Manage any type of Work
  • Provide transparency
Solutions Panel:
Agreements & Contracts | Claims

15:30 - 16:00

Deployment
  • Cloud native & hybrid Cloud
  • Re-platforming | Scaling
Best Practices for Project Implementations
  • Project Scoping and POC
  • Project Quality Assurance
Case Study:
Cloud Success: Open Shift Container Platform at worldwide leading Insurer

16:00

Closure
CEO Presentation
Gala Set-Up
Hotel

Why participate?

Presentations

Presentations
Get insights into key trends

Demos

Solution Demonstrations
Learn from practical experience

Sessions

Engage 1-to-1
with Papyrus experts

Networking

Network with your peers
Meet top-notch experts and visionary minds

"The event opened my eyes to the vast possibilities for client solutions, from adaptive case management to intelligent automation, all with rich, configurable capabilities that make them stand out."

Haroon Anwar, Managing Director, One Monet Consulting LLC

"Papyrus Conference was a game-changer with relevant insights and practical solutions."

Gerard Seng, BDO Singapore Executive Director, Digital Advisory

"Very interesting topics. Very friendly and useful advice."

Tim Michiels, AG Insurance

"We have seen a lot of new things."

Wim de Ranter, P&V Insurance