Register
July 14, 2026
Singapore
July 14, 2026
Singapore
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Strategy & User
Conference

Singapore
July 14, 2026
Shangri-La Singapore
By Invitation Only
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Invitation

You Are Cordially Invited to Our Premier Annual Event

Ladies and Gentlemen,

You are cordially invited to join us for the future of Customer Communication Management (CCM) embedded in Business Process Management (BPM) and Content Governance at the ISIS Papyrus Strategy and User Conference 2026. Immerse yourself in the "Digital Symphony"—a vision where Artificial Intelligence harmonizes technology and business logic into a single, powerful enterprise strategy.

At this year's conference, we bridge technical mastery with real-world application. Gain direct insight into the secure integration of IBM watsonx, the latest in Process Mining, and the evolution of Agentic AI. Our sessions focus on achieving operational excellence through Conversational AI (NLP) and hyper-personalized CCM solutions that respect Content Sovereignty and global regulatory requirements.

Take advantage of the numerous opportunities for Networking and Exchange to connect directly with industry experts, peers, and Papyrus specialists, gaining valuable best practices and insights for the Asia-Pacific market.

We sincerely look forward to welcoming you in person to this forward-looking, transformative event.

Strategy & User Conference 2026

Engage in stimulating discussions about revolutionary technologies

Event begins at 9:00 AM with the opening keynote and concludes at 4:30 PM, followed by a networking reception at Shangri-La Singapore. Business casual attire.

Papyrus Conferences

Who Should Attend?

The Papyrus Strategy Conference 2026 is specifically tailored for:

Business Leaders driving growth through hyper-personalized customer engagement and brand loyalty.

IT Leadership & Architects designing and implementing scalable, secure, and modern digital ecosystems.

Operations Decision-Makers focused on optimizing complex business processes and end-to-end operational efficiency.

CCM & Digital Specialists managing all aspects of customer communications, from design to omni-channel delivery.

Conference attendees

Bring Your Team!

The Strategy Conference provides the perfect opportunity for teams to learn, network, and grow together. Discover the comprehensive program and find valuable sessions tailored to your team's needs.

Partnership
Conference Program

Agenda at a Glance

A full day of keynotes, solution panels, live demos, and networking.

Conference Language: English
9:00 AM
Opening Keynote

From Tacit Knowledge to Digital Asset in Minutes

Transform institutional wisdom into actionable digital processes through AI-powered knowledge capture.

Keynote
9:30 – 10:30 AM

Solution Panel

  • The Dual Strategy — Empower the Business User · Operational Excellence for IT · Omni-Channel Freedom · 360° Visibility
  • Rethinking Document Migrations — Scalable Automation · Legacy Transition Paths · AI-Enhanced QA
  • Digital Document Factories — Integrated Channels · Automated Workflows · Centralized Governance
Case Study: Commerzbank | Demo: Operator Cockpit
11:00 – 12:00 PM

Tailored Template Management

The Triple-Path Approach

  • Interactive Business Correspondence
  • Real-time Web and Mobile
  • AFP | PDF & PDF/UA | HTML | Email
  • AI-Powered Authoring Features
Live Demo
12:00 – 12:30 PM

The Integration Philosophy

Configuration over Hard-Coding · Single Source of Truth

  • SOA Service Layer
  • LDAP | OKTA | SAML | OAuth2.0
  • Salesforce | SAP
  • MS Teams | MS Dynamics | Power BI
Technical Deep-Dive
12:30 PM
Networking Lunch
12:30 – 2:00 PM
  • Fine dining at Shangri-La Singapore
  • Connect with peers and Papyrus experts
2:00 – 2:30 PM
Keynote

Beyond Static Code: From Rigid Processes to Living Applications

  • Empowering Business Language over Code
  • AI & The Human-in-the-Loop
  • Document & Process Mining
Interactive Demo: Converse Designer
2:30 – 3:30 PM

Solution Panel

  • Intelligent Document Processing — AI Capture · Classification · Metadata · Full-Scale Inbound Transformation
  • Enterprise Content Management — Blockchain · Smart Spaces · Retention · Digital Workplace
  • ACM & DocuFlow — UTA Cognitive Co-Pilot · Forms · Conversations to Transactions · Mobility
Demo: Business Designer | Use Case: Self-Service
3:30 – 4:00 PM

Deployment

  • Cloud native & hybrid Cloud
  • Cloud architecture and performance
  • Re-platforming | Scaling
Architecture
4:00 – 4:30 PM

Best Practices for Project Implementations

  • Project Scoping and POC
  • Project Quality Assurance
  • Implementation Services
  • Document Migration & Upgrades
Q&A
4:30 PM
Closing & Networking Reception
  • Continue conversations over refreshments
  • 1:1 meetings with Papyrus experts

Conference Venue

Shangri-La, Singapore

We have selected Shangri-La Singapore for our 2026 Strategy and User Conference. Enjoy the diverse conference program, rounded off by the top-class gastronomy of the five-star hotel, and get to know our team and our customers.

Shangri-La Singapore22 Orange Grove Rd
Singapore
+65 6737 3644
Visit Hotel Website
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Moments from Past Conferences

Strategy Conference: In Your Words

Hear what attendees have to say about their experience

"

The professionalism, clarity and depth of the demonstration provided us with valuable insights into your solutions and their potential applications within our organization including to our customers.

MM

Mongkol Mesanukornbut

Fujifilm

"

The event opened my eyes to the vast possibilities for client solutions, from adaptive case management to intelligent automation, all with rich, configurable capabilities that make them stand out.

HA

Haroon Anwar

One Monet Consulting LLC

"

Impressive in organization and informational content. There were very good networking opportunities to exchange ideas with other delegates, for example during the excellent meal time.

WL

Ms. Chee Huann Lin Wendy

Bank of East Asia
Singapore Branch

"

Very interesting topics. Very friendly and useful advice. The Papyrus team demonstrated deep expertise and genuine care for helping us understand how to apply the solutions effectively.

TM

Tim Michiels

AG Insurance

Ready to Transform Your Enterprise?

Join us in Singapore for an immersive day of innovation, networking, and strategic insights.

Register for Singapore