Vienna - Papyrus Software, a leading provider of customer communication management (CCM) solutions, is proud to announce that its CCM solution has been designated as a "Luminary" in the latest Celent report focused on insurances. This recognition underscores Papyrus's commitment to delivering innovative and high-quality solutions to the insurance industry.

Celent, a renowned research and advisory firm specializing in financial technology, evaluated various CCM solutions based on their technical capabilities and functionality. The company's Technical Capability Matrix categorizes solutions into five tiers: Luminary, Technology Standout, Functionality Standout, Noteworthy, and Developing Solution.

Papyrus CCM's placement as a Luminary signifies its exceptional performance in both technology modernity and functionality. The solution's ability to excel in these areas is a testament to Papyrus's ongoing investment in research and development, as well as its dedication to providing customers with the most advanced CCM capabilities.

We are thrilled to be recognized as a Luminary by Celent. This achievement validates our efforts to deliver cutting-edge CCM solutions that meet the evolving needs of insurance companies. We are committed to continuing to innovate and provide our customers with the highest level of service and support. said Annemarie Pucher, CEO at Papyrus Software.

The Celent report highlights Papyrus CCM's strengths in document and communication creation and delivery, data and analytics, technology, AI capabilities, cloud options, workflow definition, implementation and support, and customer base. These capabilities enable insurance companies to consolidate and streamline document output, with the holistic platform approach and increased adaptability leading to significant efficiency gains and lower operating costs.

For more information, please download the Report HERE and contact: info@isis-papyrus.com

About Papyrus Software

Papyrus Software, a global leader with 30+ years of experience, empowers businesses with innovative solutions for customer communication management (CCM). Our unified platform integrates process optimization, AI-powered case management, and content services, enabling a holistic customer engagement circle. Business users leverage our Designer tool to create personalized, omnichannel communications (digital & traditional) for real-time interaction. Pre-built frameworks boost efficiency, while low-code/no-code development saves time in digital transformation. Papyrus serves leading brands across finance, insurance, utilities, and more. Learn more: www.isis-papyrus.com

About Celent

Celent is the leading research and advisory firm focused on technology for financial institutions globally. Since more than 20 years, Celent has been helping technology and strategy leaders at Financial institutions, Technology vendors, Service providers, Consultants and Investors make confident decisions around their technology strategies to execute at scale.