ISIS Papyrus recognized as a Customers' Choice in the April 2020 Gartner Peer Insights "Voice of the Customer": Customer Communications Management
The Papyrus Customers Communication & Process Management Platform is used by the world’s leading corporations to design business communication and documents and provide Omni-channel service that spans communication scenarios and channels on a single platform.
With an average of 4.4 out of 5.0 stars based on 61 customer reviews as of 7 July 2020, ISIS Papyrus was recognized as a Customers’ Choice in the April 2020 Gartner Peer Insights ‘Voice of the Customer’: Customers Communication Management Market.
The reviews go across industries, departments, functions and geographies and are a valuable source of information for IT and Business professionals and decision makers looking for ways to modernize the CCM software infrastructure and meet the challenges of digital transformation through a strategic approach.
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"Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic. These reviews give insight into not only how satisfied existing customers are with a vendor’s product, but also their experience in negotiating with the vendor, getting support for the product or service and their overall implementation effort."
1. Gartner, Gartner Peer Insights ‘Voice of the Customer’: Customer Communications Management, Peer Contributors, 28 April 2020
2. The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
3. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from ISIS Papyrus
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