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ISIS Papyrus recognized as a Customers' Choice in the April 2020 Gartner Peer Insights "Voice of the Customer": Customer Communications Management

The Papyrus Customers Communication & Process Management Platform is used by the world’s leading corporations to design business communication and documents and provide Omni-channel service that spans communication scenarios and channels on a single platform.

With an average of 4.4 out of 5.0 stars based on 61 customer reviews as of 7 July 2020, ISIS Papyrus was recognized as a Customers’ Choice in the April 2020 Gartner Peer Insights ‘Voice of the Customer’: Customers Communication Management Market.

The reviews go across industries, departments, functions and geographies and are a valuable source of information for IT and Business professionals and decision makers looking for ways to modernize the CCM software infrastructure and meet the challenges of digital transformation through a strategic approach.

Gartner Peer Insights "Voice of the Customer" Customer Communications Management ISIS Papyrus Reviewer Demographics

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"Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic. These reviews give insight into not only how satisfied existing customers are with a vendor’s product, but also their experience in negotiating with the vendor, getting support for the product or service and their overall implementation effort."

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1. Gartner, Gartner Peer Insights ‘Voice of the Customer’: Customer Communications Management, Peer Contributors, 28 April 2020
2. The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
3. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from ISIS Papyrus
4. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.