Technology Alliance Partner
Information Systems GmbH confirms that we will
support customers running Papyrus Document System
products on supported operating systems in a
VMWare virtual machine environment.
ISIS Information Systems GmbH will provide qualified
support for Papyrus Document System products
running in a VMWare virtual environment in an
identical manner as with Papyrus Document System
products running on any other major X86 based
systems without initially requiring reproduction
of issues on native hardware. Should ISIS Information
Systems GmbH suspect that the virtualization
layer is the root cause of an incident; the customer
will be required to contact the appropriate VMWare
support provider to resolve the VMWare issue.
While ISIS Information Systems GmbH products
are expected to function properly in a VMWare
virtual environment, there may be performance
implications which can invalidate ISIS Information
Systems GmbH typical sizing and recommendations.